Last Updated: July 8th, 2025

Welcome to Imperial Nutrition (referred to as “we,” “our,” or “us”), a brand committed to providing premium-quality gym supplements via our website, www.imperialnutrition.in. We highly value your trust and are fully dedicated to safeguarding the privacy and security of your personal information.

This Privacy Policy outlines the types of data we collect, how we use and protect that data, and your rights in relation to it. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, or place an order, we collect personal information to provide a seamless and secure shopping experience. The types of data we may collect include:

  • Full Name

  • Email Address

  • Phone Number (optional)

  • Billing and Shipping Address

  • Payment Information (processed via secure third-party gateway)

  • Browsing behavior, IP address, device information (via cookies and analytics)

This information may be collected directly from you or through third-party integrations like Google Analytics or Razorpay.

2. How We Use Your Information

The personal data we collect is essential for operating our business efficiently and providing a smooth customer experience. We use your information to:

  • Process and deliver your orders accurately

  • Provide timely shipping updates and order confirmations

  • Manage your user account and order history

  • Offer customer service and address queries

  • Improve website functionality, content, and product offerings

  • Conduct analytics to optimize user experience and marketing campaigns

  • Comply with legal and regulatory requirements

We do not use your personal data for any purposes beyond what is specified above without your explicit consent.

3. Sharing of Information

We maintain a strict policy of not selling, trading, or renting your personal data. However, we may share necessary information with trusted third-party partners under strict confidentiality agreements, such as:

  • Shipping and courier partners for order delivery

  • Payment gateway providers like Razorpay to process transactions securely

  • Email/SMS service providers for order and service-related communication

  • Analytics tools like Google Analytics to study website performance

These partners are only authorized to use your information to the extent necessary to perform their specific services for us and are bound by applicable privacy laws.

4. Data Storage & Security

We use industry-standard tools and technologies to protect your personal information. Our website is secured with SSL encryption (HTTPS) to ensure safe data transmission. Data may be stored on third-party platforms like WooCommerce or Razorpay, all of which follow best practices in data protection and encryption.

Although we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we aim to use the best methods, we cannot guarantee its absolute security.

5. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and gather information about website usage. Cookies allow us to:

  • Maintain login sessions

  • Store preferences and cart items

  • Understand user behavior and traffic patterns

  • Provide personalized product suggestions

You may choose to disable cookies through your browser settings, though doing so may limit some functionalities of the website.

6. User Accounts and Registration

When you register for an account on our website, we store your basic information for faster checkout, order tracking, and a personalized experience. You are responsible for maintaining the confidentiality of your account credentials.

7. Children’s Privacy

Our services and products are intended for individuals aged 18 years and above. We do not knowingly collect or process information from children under the age of 18. If we learn that we have unintentionally gathered data from a minor, we will promptly delete it.

8. Your Data Rights

As a user, you have the right to access, correct, update, or request the deletion of your personal information stored with us. You may submit such requests via:

📧 Email: imperialnutrition.in@gmail.com
📩 Contact Form: www.imperialnutrition.in/contact

We aim to respond to all data-related requests in a reasonable timeframe, subject to identity verification.

9. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy — such as order processing, tax compliance, customer service, and legal obligations. Once no longer required, your data is securely deleted or anonymized.

10. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in legal requirements or business practices. All updates will be posted on this page with the “Last Updated” date modified accordingly. We encourage users to review this policy periodically.

11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

📧 imperialnutrition.in@gmail.com
🌐 www.imperialnutrition.in/contact

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